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Webreep Reports

12 August 2013

The Webreep Annual Online Consumer Behavior Report 2012-2013

The Webreep Annual Online Consumer Behavior
 Report 2012-2013

This year’s data was our largest dataset ever, surveying 5098 websites across 30 industries. The results have revealed some fascinating findings, including identifying the number 1 cause of dissatisfaction consumers are facing on the internet, what causes website loyalty, and two surprising factors that cause word-of-mouth.

Download the report below.


13 June 2012

Webreep Online Consumer Behaviour Country Comparison Report 2012

The Webreep Online Consumer Behaviour
 Country Comparison Report 2012

Last year we focussed on how consumers have changed their behaviour online in the past 5 years. This year the focus is on cross-country comparisons. We found some very interesting quirks in the way some cultures behave –such as the Spanish being the most stylish, and the French living up to their reputation as being the most romantic.

Download the report below.